Reviews

From 320 reviews
kenney bennett
kenney bennett

Awesome customer service, well above and beyond.. Great knowledgeable staff

via Google
14098222
14098222

I don't think I have ever had better customer service than I got from Jeff at Hot Tubs Northwest. He stuck with me on the phone until we got the problem solved. Jeff, you have earned a customer for life with our new (to us) hot tub. We …

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Response from business owner

Thank you for the kind review we are thankful to have Jeff on our team and helping our customers!

via Google
Terry Lacey
Terry Lacey

Excellent customer service. Had a service tech Michael work on Mt hot spot tub, he was very informative, checked issues, made repaired and was very friendly. It was a real pleasure to have him service our hot tub.

Response from business owner

Terry we appreciate you taking the time to give Michael a review!

Thank you!

via Google
Zachary Woodward
Zachary Woodward

Travis was really helpful with our hot tub purchase (Bullfrog A series) from beginning to installation. Any questions and updates to delivery and install were communicated effectively and promptly. Having a hot tub in the NW is awesome for …

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Response from business owner

Thank you for the review!

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jamie Hawk
jamie Hawk

Hot tubs nw has awesome customer service! …we just needed a hot tub part and they went to great lengths to find it for us..If we ever need to buy a new hot tub we will definitely buy from them!

Response from business owner

Thank you for stopping by we are happy to help!

via Google
Jack Neilsen
Jack Neilsen

Had a Hot Springs tub for nearly 25 years. This one appears to be of the same quality. The folks at the Hot Tubs Northwest were knowledgeable. Delivery of the new tub and removal of the old tub was efficient and well done. All personal …

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Response from business owner

Thank you Jack for taking the time to leave a 5-Star review!

via Google
Nico Hudson
Nico Hudson

Travis from Hot Tubs Northwest helped me chose a hot tub that fit my needs and my budget. I visited many hot tub outlets and Travis outshined them all. He was professional, knowledgeable, and stayed in contact with me through every step of …

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Response from business owner

Thank you Nico for leaving a 5-Star review for Travis! We appreciate your business.

via Google
Michael Lipko
Michael Lipko

Hot Tubs NW are a true pleasure to work. Travis was helpful from first contact early this year and through spa delivery two weeks ago and beyond. His customer service is excellent and follow ups are both prompt and helpful. His knowledge of…

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Response from business owner

Thanks Michael for leaving Travis a 5-Star review!

via Google
Gaurav Sharma
Gaurav Sharma

Travis is a great sales person who helps clients throughout their process of buying, install and even during ownership. He is very fair and knowledgeable. I am very happy with the product and post purchase service.

Response from business owner

We are happy to hear that your experience with Travis was a positive one! If you have any other questions just let us know.

via Google
Gerald Elder
Gerald Elder

All around good

Response from business owner

Thank you for the 5-Star review!

via Google
Jeffrey Stuart
Jeffrey Stuart

Hot Tub was delivered as promised – on time. The guys at Hot Tubs Northwest were great! Reliable and dependable! Two thumbs way up!

Response from business owner

Thanks Jeffrey for taking the time to leave us such a great review!

via Google
Vicki Sargent
Vicki Sargent

Wow, I’d like to give a huge shout out to Jordan for helping me choose the right hot tub for our family. We have had it for almost a year now and love it like the first day it arrived. Jordan continues to help with water care tips and …

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Response from business owner

Thank you Vicki for letting us know about your experience with Jordan. We are happy to hear that you are still enjoying your hot tub!

via Google
george kaage
george kaage

From start to finish Jared delivered. We asked him to coordinate electrical work, installation and he even took time to come and show us how everything works. We appreciated his knowledge and help and recommend him highly.

Response from business owner

Thanks for leaving Jared a positive review. Glad to hear you are happy with your purchase.

via Google
Hans B
Hans B

We recently purchased a new Hot Tub from Hot Tubs NW and couldn’t be happier. From the initial sales process with Jared, to frequent follow up during manufacturing, to a smooth and informative delivery and set up with Sean. Every aspect of …

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Response from business owner

Thank you Hans for taking the time to leave a great review for Jared! Let us know if you need anything else.

via Google
Judy Hannigan
Judy Hannigan

Enjoyed dealing with Jared. He gave no pressure, but was very knowledgeable and always available whenever I had a question. I shall recommend Hot Tubs NW to all my friends and family.

Thanks Jared

Response from business owner

Thanks Judy! Appreciate you taking the time to leave Jared a 5-Star review!

via Google
Kesh Man
Kesh Man

I enjoyed my experience with my account managers MRS. Rochelle Nelson, This was my first time buying and BITCOIN, while there were definitely some missteps on my end, your customer support was excellent and made it all fairly painless, and …

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Thomas Inman
Thomas Inman

I had a great experience, there were no pressures, the crew were very knowledgeable and willing to help at the drop of a hat. The tub has been installed a couple of weeks now with no issues. The water test and the plan built seems to be …

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Response from business owner

Thanks Thomas for leaving a positive review for us! Let us know if you have any other questions.

via Google
paul Pederson
paul Pederson

The guys in the store were very helpful and knowledgeable. The tect that changed our was also great!!!!!

Response from business owner

Hi Paul, thank you for your positive feedback! We are thrilled to hear that our team members were helpful and knowledgeable during your visit to Hot Tubs Northwest – Burlington. We are also glad that our technician provided you with great service. We appreciate your support and look forward to serving you again in the future.

via Google
Amber Gregg
Amber Gregg

Customer service here is simply amazing. I am very glad I decided to go with a local company and not order an online tub. Kevin and Jared answered all of my questions and are very pleasant to work with. Super nice people and the local vibe …

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Response from business owner

Hi Amber, thank you so much for your kind words! We are thrilled to hear that you had a great experience with our customer service team, Kevin and Jared. Providing exceptional service and creating a positive, local atmosphere are our top priorities. We truly appreciate your support for Hot Tubs Northwest – Burlington!

via Google
Lucas Martinez
Lucas Martinez

Amazing customer service. Special thanks to Jared Couch for his stellar support with every aspect of my purchase.

Response from business owner

Appreciate you leaving Jared a 5-Star review for his customer service!

via Google
Erasmo Rocha
Erasmo Rocha

I work for LA QUINTA hotel and we shop here for all are Pool and spa needs. Jeff is always so helpful and does a great job making sure I get all the correct parts but also goes above and beyond on helping me make sure I know how to install …

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Response from business owner

Thank you Erasmo for leaving Jeff a 5-Star review!

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Tracy Menger
Tracy Menger

Awesome, knowledgeable, and helpful staff

Response from business owner

Thanks Tracy! We appreciate the positive review.

via Google
chris crim
chris crim

Very nice and helpful people! Have interacted with this company for years and have never been disappointed.

Response from business owner

Thank you Chris for taking the time to leave us a great review!

via Google
Saize Eamon
Saize Eamon

Financial Analyst-Benjah Raphael has made a tremendous impact in my life in terms of my trading with him on Forex. He always handles my trading account with good strategy from the initial stage when I started trading with him

if you are …

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Aaron Kaehr
Aaron Kaehr

Installed our new cover the day after it arrived. Quick, clean, and courteous service! Thank you!

Response from business owner

Thank you for leaving a 5-Star review!

via Google
JR Thomas
JR Thomas

Helpful Staff with a great selection of spas. I don't have a lot of experience here so can't say to much. They have always been friendly when I've come to get my water treatments and drool over all the fancy tubs

Response from business owner

Thank you for leaving a review

via Google
Matt A
Matt A

Jordan made sure we understood all aspects of the different options available, helped us hire the subcontractors needed for our lot, and then came out and did our startup and walk through on the day of delivery. It was a great experience, …

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Response from business owner

Thank you Matt for leaving a 5-Star review for Jordan!

via Google
Henry Wernecke
Henry Wernecke

These folks have been wonderful to work with. Always willing to answer questions and buying and setting up our hot tub was very easy. And Hot Springs tubs are the best value on the market. We are thinking of upgrading to a swim spa and we …

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Response from business owner

Thank you so much Henry for taking the time to leave us a great review.

via Google
Jacob DeBorde
Jacob DeBorde

Travis was great to work with and we are thrilled with the process and value of our new Bullfrog spa.

Response from business owner

Thanks Jacob for leaving Travis a 5-Star review!

via Google
Kristopher Doorn
Kristopher Doorn

Kevin installed a Hot Tub cover & swing arm for us on an older model Sovereign Hot Springs Tub and the fit and operation is perfect. Highly recommended!

Response from business owner

Thanks Kristopher for leaving a 5-Star review for Kevin!

via Google
Ethan Allen
Ethan Allen

Kevin was Awesome and great service

Early to appointment

Response from business owner

Thank you Ethan for taking the time to leave a 5-Star review for Kevin!

via Google
Shannon Price
Shannon Price

Travis was very helpful, easy to work with and informative! Great experience!

Response from business owner

Thank you Shannon for taking the time to leave Travis a 5-Star review

via Google
Lionel Thompson
Lionel Thompson

Great service – customer support is excellent with high quality tubs.

Response from business owner

Thank you for leaving Kevin a 5-Star review!

via Google
Matt Starbard
Matt Starbard

Worked with Travis R and I feel he went beyond being helpful in getting the tub we needed and set up👍

Response from business owner

Thank you for sharing your experience that you had with Travis!

via Google
Cindy Folsom
Cindy Folsom

Every encounter with Hot Tubs has been positive: sale and followup by Travis R, Jeff in Service, and install by Kevin. I love my Bullfrog hot tub.

Response from business owner

Thank you Cindy for letting us know how we all did and taking the time to leave a 5-Star review! We love the picture!

via Google
Patrick Wolstenholme
Patrick Wolstenholme

In February 2023 I purchased a Bullfrog hot tub at a special event at the Costco in Woodinville, WA. Travis of Hot Tubs Northwest was running the event. He was able to answer all my questions about the hot tubs. Since my purchase he has …

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Response from business owner

Glad Travis was able to answer all your questions on your new Bullfrog Spa purchase. We look forward to getting your hot tub all set up!

via Google
Katie King
Katie King

Travis was professional timely and very communicative- highly recommend his service to any of my friends or family

Response from business owner

Thank you Katie for taking the time to leave Travis a 5-star review!

via Google
Erik Dudgeon
Erik Dudgeon

Travis Riddle was Friendly, knowledgeable and was able to understand what we wanted

Response from business owner

Thank you Erik for taking the time to leave Travis a 5-Star review

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Mark Handy
Mark Handy

Good selection and great knowledge

Response from business owner

Thank you Mark!

via Google
Jonathan Dunham
Jonathan Dunham

Great sales team. They are up front with pricing and answered all my questions. Came out to the house and did a walk through and water test. Definitely recommend to anyone in the market for a hot tub or products.

Response from business owner

Thank you Jonathan for taking the time to leave such a great review for us.

via Google
Bruce Nyden
Bruce Nyden

The spa delivery timing was perfect! Our county is connected to the mainland by the Washington State Ferry System. A small crane was also required at the site to lift the spa off the delivery truck and lower it into place. The local heavy …

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Response from business owner

Thank you Bruce for your business and taking the time to leave us a 5-Star review

via Google
ryan winfield
ryan winfield

This company is the best! Our 26-year old Hot Springs Sovereign (still running great at the time!) was damaged by a huge branch in a windstorm. The service department at Hot Tubs NW quickly ruled the spa a total loss for us, a great help in…

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Response from business owner

Thank you Ryan for leaving Jordan a 5 Star review!

via Google
H. Shen
H. Shen

Bought a bullfrog hot tub from them. Josh from Hot Tub Northwest has been really helpful and is very responsive and patient with my questions. The delivery crew is also top notch. I have no reservations to recommend them to anyone.

Response from business owner

Thank you H. Shen for taking the time to leave a 5 star review!

via Google
Wes Diskin
Wes Diskin

What is the best way to bring family and friends back together? Non stop pool parties! This summer was the anti-covid. The best money I have ever spent on anything in my life. Zero regrets and a sense of childlike wonder every time I woke …

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Response from business owner

Glad to see you are having a great time in your new pool! Thank you for the 5 Star review!

via Google
Skinny Delegend
Skinny Delegend

At first I never actually build any interest on this Binary/Forex trading of a thing but when I later gave it a try with the Help of this wonderful Expert Trader Mrs. vanessa william it was a successful trade for me. All i did was to invest…

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Snyman Rafayen
Snyman Rafayen

They are lots of recommendations here but not all are legitimate, I will say it's the grace of God I was able to come across Mrs. MADDIE SCHAEFER . My life changed for good I only invested $1000 to her platform just after six days I was …

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Kathie Rivas (Kathie Personal)
Kathie Rivas (Kathie Personal)

I was impressed with this shop. No pushy sales people. Totally up front about what they are charging and what's available. The sales man was very educational and non judgemental. When we are ready to purchase they will get my business.

Response from business owner

Thank you Kathie for taking the time to leave a great review!

via Google
John Lynch
John Lynch

Had a lot of hot tub chemicals and were efficient

Response from business owner

Thank for the 5 Star review

via Google
Brittany Gutierrez
Brittany Gutierrez

Amazing service! The above ground pool in my backyard was a tinted green and with the chemicals they led me to helped tremendously! Local and comparable prices to Amazon without having to wait for shipping

Response from business owner

Thank you Brittany for such a great review!

via Google
Mike Hansen
Mike Hansen

Great place to look for a hot tub

Response from business owner

Thank you for taking the time to leave a great review!

via Google
RYAN WETHALL
RYAN WETHALL

Josh was very informative and honest. Our tub arrived ahead of schedule and the team who installed it was professional, friendly, and helpful. We’ve only had our Flair model for a weekend and love it. Being first time hot tub owners, we …

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Response from business owner

Thank you Ryan for taking the time to leave Josh such a great review!

via Google
Orin Kolaitis
Orin Kolaitis

Great experience from start to finish. Jordan was very patient answering my countless questions and the install crew was very conscientious setting up the tub and walking me through the startup process.

Response from business owner

Thank you Orin for taking the time to leave a 5-Star review for Jordan!

via Google
Patrick Hayes
Patrick Hayes

Very thorough and helpful with my hot tub needs

Response from business owner

Thanks Patrick for giving us a review!

via Google
greg sharp
greg sharp

Debbie ais very patient with me and has been really helpful because I am a rookie when it comes to hot tubs. Their service is five star.

Response from business owner

Thank you Greg for taking the time to leave Debbie a 5-Star review!

via Google
Christopher Bell
Christopher Bell

Awesome company. Fast knowledgeable service. Very friendly staff. HIGHLY RECOMMEND.

Response from business owner

We really appreciate your time and letting us know how we did!

via Google
Jon Tarleton
Jon Tarleton

Amazing job! I reached out to Dan over 5 years ago inquiring about installing a new pool. He put up with my annual bothering and questions about pools until I was finally ready. We have just finished our pool install and could not be more …

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Response from business owner

Thanks Jon! We hope you are really enjoying your pool!

via Google
Ingrid Carlson
Ingrid Carlson

From sales to instillation, these guys are great. They sold me exactly the right hot tub for my space and use. Delivery and installation was super easy, and they took time to explain the ‘how to’ of routine maintenance. Now soaking every …

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Response from business owner

Thanks Ingrid for leaving such a great review! We hope you are enjoying your hot tub and let us know if you have any questions,

via Google
Nikki
Nikki

Good experience start to finish. Battled myself to go here or the competition down south. Glad I came here. Josh is really knowledgeable and helped me pick a tub that fit my budget and my needs. He happened to have the one I wanted in stock…

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Response from business owner

Thank you Nikki for taking the time to leave a 5 star review! We appreciate your business and hope you have been enjoying your hot tub!

via Google
Donyel Hussey
Donyel Hussey

Very friendly. Awesome people

Response from business owner

Thank you for such a great review!

via Google
Mark Needham
Mark Needham

Great place!!

Response from business owner

Thanks Mark!

via Google
Bruce McClellan
Bruce McClellan

We highly recommend Northwest Hot Springs after having a fabulous experience with our purchase of a hot tub there. Not only are we thoroughly pleased with our new hot tub, but the customer service is superior. Everything from updating us on…

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Response from business owner

Thank you Bruce for the 5-Star review

via Google
Carla Lange
Carla Lange

NW Hot Springs is awesome. Great customer service and my salesman Josh was great. He bent over backwards to make my purchase happen. All questions were answered and the setup guys were prompt and extremely careful with my new tub. Don’t …

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Response from business owner

Thanks for sharing your experience with Josh!

via Google
Gretchen Bailey
Gretchen Bailey

From start to finish, this was by far the best company to work with. I called around at multiple locations for a hot tub but when I spoke to Jordan at NW Hot Springs on the phone, I knew I was in good hands. He took his time to take us …

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Response from business owner

Thank you Gretchen for taking the time to leave such a positive review!

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Patrick Gastineau
Patrick Gastineau

Talk to Dan.

Response from business owner

Thank you Patrick for leave a 5-Star review.

via Google
Nancy Anderson
Nancy Anderson

Great hot tubs. Knowledgeable, helpful.

Response from business owner

Hi Nancy – Thanks for taking the time to leave us such a great review!

via Google
Lukas Meyers
Lukas Meyers

Awesome customer service and quality hot tubs! We bought a Limelight tub from Jordon and can’t be happier. They are so helpful and its nice having the peace of mind knowing that you have a team of pros that are always there to help if …

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Response from business owner

Thank you Lukas for taking the time to leave a 5-star review!

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Mark&Nan
Mark&Nan

Travis was very helpful.

Response from business owner

Thank you for taking the time to leave a 5-Star review!

via Google
Todd Woodruff
Todd Woodruff

Excellent service...excellent all day...

Response from business owner

Thanks Todd! We appreciate you leaving us a great review.

via Google
Dennis Cook
Dennis Cook

In my opinion Northwest hot springs is number one in hot tub sales pellet smoker barbecues and any of your hot tub needs whether it be big or small try them out you won't be disappointed

Response from business owner

Thanks Dennis for taking the time to leave a 5-Star review!

via Google
Jody Estrada
Jody Estrada

Really friendly and helpful. We bought a house with a hot tub and they tested our water sample and gave us step by step instructions on how to care for our hot tub. They helped us get the chemicals we need to maintain it at a very …

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Response from business owner

Thank you Jody for taking the time to leave a 5-Star review!

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Ted C
Ted C

I have an old Hot Springs Classic Hot Tub that wasn’t heating and had a water leak that wouldn’t stop. I went into Northwest Hot Springs to see if they could help keep the old tub running. Galen and Pam went above and beyond to help me out…

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Response from business owner

Super happy that Galen and Pam were able to get your Classic going again! That is a great tub!

via Google
Levi Rawls
Levi Rawls

My go-to spot for hot tub care.

Response from business owner

Thanks Levi! Thanks for supporting Northwest Hot Springs

via Google
Susan Bjorklund Koelsch
Susan Bjorklund Koelsch

Fast, prompt, courteous service and load up by Jordan. Great place!

~Joel Douglas Coachman Inn

Response from business owner

Hey Susan, Thanks again for leaving Jordan a 5 star review!

via Google
Madeline H
Madeline H

Really enjoying shopping and getting our hot tub from Northwest Hot Springs! They made the process easy and we appreciated all the advice and knowledge they gave us about our first hot tub!

Response from business owner

Please let us know Madeline if you need anything else! Enjoy your spa!

via Google
Jason Johnson
Jason Johnson

Extremely satisfied customer. It took a while to figure out the difference between a normal spa and a Hot-springs spa, I had both. These are like a work of art. The quality is amazing and the power of the jets and the seating, you really do…

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Response from business owner

Super happy to hear you are enjoying your new spa Jason! Thanks again for your support!

via Google
Kellye Linder
Kellye Linder

Love our Hut Tub for Northwest Hot Springs. Josh was a great salesman!!!

Response from business owner

Thank you Kellye for taking the time to leave Josh a 5 star review!

via Google
Nancy Pellegrino
Nancy Pellegrino

My husband and I just purchased a Vanguard tub (Highlife collection) from NW Hot Springs. We had a really great experience from start to finish, starting with the sales process and ending with the tub installation on our deck at home. …

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Response from business owner

Thanks again for taking the time to leave such a great review! We really appreciate your business.

via Facebook
sam brown
sam brown

Always friendly staff and very knowledgeable. They explain maintenance of my Hot Springs Spa thoroughly.

Response from business owner

We appreciate you taking the time to leave a 5-star review

via Google
Mad Dawg
Mad Dawg

Outstanding! Customer service is awesome, even with this "Stay Home" time. Very knowledgeable and highly motivated. Highly recommended!

Response from business owner

We appreciate you taking the time to leave such a great review for us!

via Google
Richard Kuhn
Richard Kuhn

Good products and friendly people.

via Google
Bradley Rabenstein
Bradley Rabenstein

Ask for Quinn.

Response from business owner

Thanks Bradley for the 5-Star review!

via Google
Judy Hansen
Judy Hansen

Staff were friendly, install was done quickly and efficiently. NIce place to do business with.

Response from business owner

Hey Judy! Thank you so much for taking the time to leave a 5 star review for us.

via Google
Kaleigh Griebel
Kaleigh Griebel

Great service

Response from business owner

Thanks Kaleigh for taking the time to leave a review!

via Google
Heath Roscoe
Heath Roscoe

We love our tub! Jordan was great at explaining all the features and working with us on pricing. I can’t say enough about the installation crew. The team was very professional and did not leave until we felt comfortable that we …

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Response from business owner

Thanks Heath for taking the time to leave such a great review for Jordan! We appreciate the 5-star review.

via Google
Gabriel Shelley
Gabriel Shelley

Very pleasent experience working with these guys. Jordan was great in helping us pick out the right hot tub for our family, and we couldn’t be happier with the job Quinn did delivering the hot tub and walking us through everything. Very …

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Response from business owner

We are really happy that both Jordan and Quinn were able to help you out with your new hot tub! Also really appreciate you taking the time to leave a review for them.

via Google
Casey Gordziel
Casey Gordziel

Great customer service provided by everyone we dealt with. Debbie was very knowledgeable and friendly during purchase and Quinn was super helpful with delivery and set up!

Response from business owner

Thank you Casey for taking the time to leave Debbie and Quinn a 5 star review!

via Google
Kent Schluter
Kent Schluter

Expensive but know the market. Sales team is quick and efficient.

Response from business owner

Thanks for taking the time to leave a review

via Google
Bob O
Bob O

Josh was very professional and friendly. As my wife just said: pleasant and efficient. We enjoyed his service.

Mark Ruffo
Mark Ruffo

Quinn and David just installed my hot tub. I have a complicated schedule and they were exceptionally accommodating. At installation they were professional and friendly and they did a fantastic job.

I worked with Jordan for sales and he was…

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Response from business owner

Happy Holidays Mark! We are so happy to hear that we were able to meet your needs! Appreciate you taking the time in leaving a 5 star review.

via Google
Steven Ban
Steven Ban

My wife and I recently purchased a hot tub from Northwest Hot Springs. Jordan Brown was our sales person and was extremely helpful in explaining the features of the various models, so that we wound up with a hot tub that was perfect for our…

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Response from business owner

Hey Steven! Thank you so much for taking the time to leave such an awesome review. We all really try our hardest to make sure that we give a 100% effort to make sure our customers are happy.

via Google
BC Anderson
BC Anderson

From the initial evaluation/sales (Jordan was my salesperson...outstanding!!!) experience, through the installation experience (Quin/David were on the installation team) and subsequent store support, the decision to purchase my hot tub from…

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Response from business owner

Thank you so much BC Anderson for taking the time to leave a 5 star review! We strive to make sure that we give everyone the best service possible.

via Google
Janean Jolly
Janean Jolly

We recently purchased a hot tub from the Burlington NWHS and we can't say enough great things about them!! Travis answered all of our questions and was very friendly and accommodating with our needs. It was delivered on the day they …

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Response from business owner

Thank you so much for your business Janean! We really appreciate you taking the time to leave your experience that you had with us. Hope your tub brings you years of enjoyment and relaxation.

via Facebook
Angel Cannon
Angel Cannon

We bought our hot tub from here at the Burlington location an I can say the staff are all wonderful here. They are helpful and friendly even years after an item has been purchased. Recently I was out shopping and I ran into the same helpful…

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Response from business owner

Thanks Angel for leaving Quinn such a great review. We really appreciate you taking the time to share your experience.

via Facebook
Dorothy Lusby
Dorothy Lusby

I recently went into Northwest Hot Springs to find some cleaning chemicals for a hot tube i recently purchased and spoke to a man name Quinn Hooker he helped fined the stuff i needed and more thank you for the friendly advive on the up keep…

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Response from business owner

Thank you for taking the time to leave Quinn such a great review!

via Facebook
Kip Woiwod
Kip Woiwod

We would like to thank Quinn and his partner for their outstanding effort in getting our hot tub delivered and sat into place!

They took that extra time and effort to insure everything was just perfect.

Response from business owner

Hi Kip! Thank you so much for taking the time to leave Quinn a 5 star review.

via Google
Jordan Brown
Jordan Brown

Quinn and his helper did an amazing job delivering my hot tub. Perfect placement and the site was cleaner when they left than it was when they arrived. Thanks!

Response from business owner

Thank You Jordan!

via Google
Nanci Johnson Overway
Nanci Johnson Overway

I highly recommend Northwest Hot Springs! Jordan Brown was great to work with. He was very knowledgeble and helpful through the whole process of purchasing our hot tub.

Response from business owner

Thank you Nanci for taking the time to leave such a great review for Jordan

via Facebook
Eric Flones
Eric Flones

Great experience purchasing from NW Hot Springs. Jordan does a great job every time I have a question or need products! We could not be more happy with our hot tub. Thanks again!

Response from business owner

Thanks Eric for taking the time to leave Jordan a 5 star review!

via Google
Mike Miller
Mike Miller

Debbie was very helpful and got me everything I needed quickly and with a smile.

Response from business owner

Thanks Mike for taking the time to leave Debbie a 5 star review!

via Google
Bruce Tiller
Bruce Tiller

First time in the store, and I got everything I needed. The sales associate, Debbie, was very helpful and knowledgeable. I will come back to this location next time.

Response from business owner

Hi Bruce! Thanks a ton for leaving Debbie a 5 star review. We are really happy to hear you experience with us was nothing short of great!

via Google