Northwest Hot Springs Review

Absolutely Flawless Customer Service

Bought my FreeFlow Pug-n-Play spa here almost a year ago and have been enjoying it almost daily ever since. Everyone there is really friendly and helpful. They let us “dry test” several spas in the showroom, so that we could see which one fit us best. Once we had picked out our favorite model and color, they had it brought up from the Burlington store. The entire process went very smoothly. The whole team communicated well with each other and with us, making the customer service absolutely flawless. We’ve been in several times throughout the year for chemicals and questions, and we have always been met with a smile and a knowledgeable answer. If we are ever in the market for another spa, we would buy one here, as well as recommend them to family and friends.

Jim Nail - Ferndale, WA