I called Northwest Hot Springs and asked about products for a new hot tub owner and about water testing. Very helpful on what i needed like the tub info and to bring in a pint of my water to test. When I arrived the staff were friendly and courteous. Quinn Hooker helped with getting the correct chemicals to get my tub going for the first time, helping me understand what they were and when to use them etc. Thanks for all your help and hope to see you next time I need supplies.