NW hot Springs were great to deal with both Jordan and the staff. The installers Quinn and Kyle were great. Quinn’s hot tub knowledge was excellent and was great at sharing his knowledge so I could properly maintain the hot tub! Installed yesterday enjoyed the hot tub last night. Thank … Read More
Gordy - Camano Island, WA
These guys set the standard for quality care and service!
Our new Flair was delivered last Friday by Marcus and Kyle from the Burlington store and I was really impressed by their professionalism and how extremely courteous they were throughout the install. Explanation of care and use was thorough, nothing was rushed, great attitudes! These guys set the standard for … Read More
Mike Headrick - Anacortes, WA
Thank You For A Very Pleasant Experience
Purchased a hot tub from Northwest Hot Springs in Ferndale recently. Our sales person Andrew did a great job helping with selecting the right time for family in arranging for the electrician and the scheduling of the delivery. The delivery team did a great job and were very courteous and … Read More
David Millican - Bellingham, WA
Very Respectful, Polite, and Fun
I have purchased two hot tubs from NWHS and had many of visits to the Burlington store for supplies over the past 10 years. These guys are the nicest and coolest team around. They are even nice when they give you bad news (usually things out of their control). Jordan … Read More
Jake - Stanwood, WA
Great place to buy a spa!
Great place to buy a spa! Perfect costumer service, amazing knowledge on all of my questions. Great thing was 3 or 4 years later I went back in to look at a newer model since buying a new house and Jordan Brown knew the exact model I had bought in … Read More