Northwest Hot Springs Review

Went Above and Beyond

Shawn,at northwest hot springs spas in Ferndale was very pleasant working with when i went to purchase my new hot tub we had a few hiccups in the start up on the tub and Shawn came out on a weekend and help trouble shoot the problem he went above and beyond to try and fix the problem and when it was not something he could not fix and shot a call to his technical help and got the right people to help solve the problem my wife and i are now the proud owners of a new hot tub and know though the sale”s to the tub up and running the the people at this store are very customer friendly and being a service tech my I know how hard it can be to please the customer through some hiccups with all products no matter what that is!!! Sincerlly John Bourm

John Bourm - Bellingham, WA